Privacy Policy

Last updated: 2026

This Privacy Policy explains how Lunareth Mystic Playlounge (“we”, “us”, “our”) collects, uses, and protects information when you access or use our virtual gaming entertainment platform. We are committed to handling your information in accordance with applicable privacy and data protection laws in New Zealand and, where relevant, in your country of residence.

1. Who We Are

Lunareth Mystic Playlounge is an interactive digital entertainment website offering visually engaging reel-style games and themed digital environments, using virtual credits only and no real-money wagering features.

Address:
65 Hardy Street, Nelson 7010, New Zealand

2. Information We Collect

We may collect the following categories of information when you use our platform:

• Account and contact details – such as email address, display name, and basic profile information you choose to provide.
• Usage and gameplay data – information about how you interact with the platform, including sessions, achievements, in-game progress, and participation in events or leaderboards.
• Device and technical data – IP address, browser type, device identifiers, operating system, language settings, and basic diagnostic information.
• Cookies and similar technologies – small data files used to remember your preferences, keep you signed in, and understand how the site is used.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Lunareth Mystic Playlounge platform.
• To create and manage user accounts and profiles.
• To save your preferences (such as language and cookie choices).
• To personalise gameplay experiences, achievements, and leaderboard participation.
• To monitor performance, fix issues, and improve stability and security.
• To analyse aggregated usage patterns and improve our games, events, and features.
• To communicate important updates about the platform, including changes to this Privacy Policy or our Terms & Conditions.

4. Legal Bases for Processing

Where required by law, we rely on one or more of the following legal bases to process your personal information:

• Your consent (for example, for certain cookies or optional communications).
• Performance of a contract (providing access to the platform and its features).
• Legitimate interests (such as maintaining platform security and improving our services), provided these are not overridden by your rights.
• Compliance with legal obligations.

5. Cookies & Similar Technologies

We use cookies and similar technologies to remember your preferences, help keep you signed in, and understand how our website is used. You can manage cookies in your browser settings; however, some features may not function correctly if certain cookies are disabled.

6. How We Share Information

We do not sell your personal information.

We may share information in limited circumstances, including:

• With trusted service providers that support our platform (for example, hosting, analytics, security), under appropriate data protection safeguards.
• When required by law, regulation, or legal process, or to protect our rights, users, or the public.
• In connection with a business reorganisation, merger, or similar event, where permitted by law.

7. International Transfers

Because our platform infrastructure may be hosted or backed up in different regions, your information may be processed in countries other than where you live. We take appropriate steps to help ensure that your data receives an adequate level of protection in line with applicable laws.

8. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We may anonymise or aggregate data so that it can no longer be associated with you, in which case we may use that information indefinitely.

9. Your Rights

Depending on your location and applicable law, you may have rights in relation to your personal information, which can include:

• Accessing the personal information we hold about you.
• Requesting corrections of inaccurate or incomplete information.
• Requesting deletion of your personal information, in certain circumstances.
• Objecting to or requesting restriction of particular processing activities.
• Withdrawing consent where we process data based on your consent.

To exercise these rights, please contact us using the details provided on this website. We may need to verify your identity before responding.

10. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no online service can be guaranteed to be completely secure, and you use the platform at your own risk.

11. Children’s Privacy

Lunareth Mystic Playlounge is intended for adults in jurisdictions where access to this type of entertainment content is permitted. We do not knowingly collect personal information from children where this is prohibited by law. If you believe that we have collected information from a minor inappropriately, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our platform, legal requirements, or privacy practices. The “Last updated” date at the top of this page indicates when it was most recently revised. Material changes will be highlighted where reasonably possible.

13. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us via the contact options available on the Lunareth Mystic Playlounge website.